Inclusion

Roca and Dorchester Brewing Co. helping young men of Dorchester, Roxbury, and Mattapan leave the streets and go to work

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This story originally appeared in the Boston Business Journal

By Laura Newpoff – Contributor

Aug 9, 2019

A few years ago, Denzel Florvil found himself fresh off a stint in prison and full of uncertainty about his future. He had no car, no high school education and no confidence that he could successfully interview for a job.

Then came Roca, the nonprofit which for three decades has used its “relentless outreach” model to help the highest risk young men stay alive, out of jail. 

As with most of the young gang- and street-involved men Roca recruits each year, Florvil was “a work in progress” from the start - rough around the edges, unready, unwilling and unable to even show up. After several starts and stops, Florvil’s hard work helped make him a candidate for Roca’s Bridge to Success program, which subsidizes employment for the first 80 hours at one of its many partner businesses. 

Matt Malloy, Dorchester Brewing Co. co-founder and CEO, decided to give the nearby resident a chance and hired Florvil to work on the packaging line for 20 hours per week.

“I didn’t want to know his background. I take people at face value,” Malloy said. 

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Roca Boston and Dorchester Brewing Co. are partners in the Lewis Family Foundation’s Jobs Action Tank, which supports key community organizations through its goal to place 700 young people from Dorchester, Roxbury, and Mattapan into full-time jobs earning at least $38,000 in annual income by the end of 2020.

Carl Miranda, the site director at Roca Boston, said one of the strengths of its longstanding program with partner businesses across Massachusetts is that employers can always turn to the nonprofit for assistance with Roca participants.

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“Denzel had some hiccups here and there,” said Rajon Brooks, Roca Boston’s employment manager. “Instead of firing him or writing him up, the employer can use us as their support network. For someone like Denzel, it may be easier hearing constructive criticism from me as opposed to the employer trying to redirect him.”

Roca works with men aged 17 to 24 with a previous history in jail, with gangs, in violent street activities or drugs. Miranda describes it as focusing on a small group of young people with an incredibly disproportionate impact on violence in the city: those who need relentless outreach because they are not ready, willing, or able to participate in any other programming available. 

The “relentless” part of Roca’s four-year intervention model means not taking “no”’ for an answer. Roca youth workers knock on doors and show up wherever a young man is, whether that’s at his girlfriend’s house, a local hangout or prison to get them to engage in the program. 

The program helps young men through building relationships for the purpose of behavior change, engaging businesses and institutions as partners, offering stage-based life skills, educational and employment programming and performance-based management that rigorously tracks data and evaluates outcomes.

In 2018, Roca served 942 young men, and was able to keep 78% of them engaged in the four-year model. 88% of graduates had no new arrests and 66% held jobs for six or more months, an impressive outcome given the many challenges young people at Roca face and a 26% unemployment rate in Dorchester, Roxbury, and Mattapan. While 76% of young adults in the nation go back to jail within three years of release, young people at Roca are re-incarcerated at a much lower rate of 33%. 

‘Part of the family’ 

Dorchester Brewing’s Malloy said the partnership with Roca is in keeping with their goal of supporting the neighborhoods of Boston and their people, no matter their background. A side benefit is it will help his company with an ongoing challenge of trying to build a high-quality diverse staff.

“We’re very much about hiring locally and trying to give people a chance,” Malloy said. “Very often, people in Dorchester still get redlined and the neighborhood is featured on the news for violence. But it’s wonderfully diverse, which is why I moved here.”

He said Florvil has thrived at Dorchester Brewing Co. In early July, Florvil celebrated his one-year anniversary at the brewery, where he works full time and was recently promoted.

Brooks called the partnership a “win-win.” Roca was able to find employment for one of its men and the brewery was able to hire someone with a diverse background from its neighborhood. 

He said Florvil now has a car, pays rent at an apartment and is working toward completing his high school education. “Education typically leads to employment, but this happened the other way around,” Brooks said. 

Florvil said, “the job has allowed me to focus on my education.” 

Florvil is considered a success story, but Miranda stresses that Roca allows for failure in its model.

“Many young men are going to struggle, and the best partnerships understand there will be challenges and they can turn to us for support,” he said. “We incorporate that so when men stop showing up or don’t follow through, we don’t just give up on them. That’s the time we chase them more.”

Interested in getting involved, or have a successful partnership story to share that focuses on hiring young people from Dorchester, Roxbury, and Mattapan into full-time jobs? Visit the Lewis Family Foundation’s job page for more information.

The vision of the Lewis Family Foundation is that young people from Dorchester, Roxbury, and Mattapan live in and reinvest their service, capital, and intellect to ensure that their neighborhoods continue to thrive and are places of opportunity and access.

Laura Newpoff is a freelance writer with The Business Journals Content Studio.

This feature is a part of a the MBG’s Inclusion & Diversity Success Story Series with the goal to share best practices, recruitment strategies, and event & program ideas that members can bring home to their breweries. Does your brewery or business have a story that they’d like to share? The MBG’s Diversity Committee wants to hear it! Reach out to MBG Executive Director Katie Stinchon at katie@massbrewersguild.org for more information.

All Styles Welcome at Night Shift’s Lovejoy Location

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Brewery owners remove barriers and foster inclusion and community for all in their taproom 

When the founders of Night Shift Brewing were opening their sister location, Lovejoy Wharf in downtown Boston, they wanted to ensure that its environment was welcoming, inviting and reflective of the community and neighborhood around it. 

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The space tells a story -- not only of the company’s history through its origin mural and rich artwork throughout – but every detail was thought through — including a neon sign that hangs above a nook by one of the bathroom areas. The sign reads, “All Styles” which the owners say references genders as well as beers. It also indicates the brewery’s unisex restrooms.  

“It was a fairly easy decision to incorporate this into our new build-out,” says Michael Oxton, co-founder of Night Shift Brewing “One of our brand's core values is inclusivity, and this was a very clear way of creating an inclusive customer experience at our new spot.” 

Feedback about the all-gender bathroom stalls has been overwhelming positive, with a little bit of confusion thrown in here or there. “Sometimes we’ll be asked where the men’s room is, or you’ll see a customer hesitant to enter then as they re-read the sign they’ll audibly say “oh right – got it!” and continue into the restrooms,” says Michael.  

The Lovejoy Wharf location also goes above and beyond to ensure that families and new moms feel welcome. The space provides a nursing room and a changing table — amenities typically not found at all breweries. 

“Our staff is made up of young families and new moms -- we’ve all been to a place that doesn’t have a changing table and it’s a nightmare,” says Michael. “We wanted to remove any barriers possible to ensure everyone feels comfortable in our second home. We are optimists at Night Shift and believe the world is moving in a positive direction more often than not. If we can help move it there a little more quickly, all the better.” 

This feature is a part of a the MBG’s Inclusion & Diversity Success Story Series with the goal to share best practices, recruitment strategies, and event & program ideas that members can bring home to their breweries. Does your brewery or business have a story that they’d like to share? The MBG’s Diversity Committee wants to hear it! Reach out to MBG Executive Director Katie Stinchon at katie@massbrewersguild.org for more information. 

Women in the Brewing Industry Band Together to Showcase their Strength in Unity, and their Biceps

Arm-wrestling Tournament: Rumble in the Jungle, June 30 

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The Pink Boots Society (PBS) was created to assist, inspire and encourage women beer industry professionals to advance their careers through education. Made up of the female movers and shakers in the beer industry, the organization holds chapters all over the world, with Boston boasting 180 members, being the largest.  

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It’s all female membership strives to brew beer with the highest possible quality. They own breweries, package the beer, design labels, serve beers, write about beer, and cover just about any aspect of beer. Most importantly, the group fosters community, mentorship, knowledge sharing, and works to teach one another best practices through meetings and seminar programs. The group also raises money to offer educational scholarships to its members. 

One of those fundraisers includes a highly anticipated arm wrestling tournament, now in its fourth year.  Rumble in the Jungle, presented by PBS Boston will return on June 30, hosted by True North Ales. 

The idea was borrowed from a farmers’ arm wrestling league in Western Massachusetts. It had been such a successful fundraising tool for the farming group, that PBS member Andrea Stanley, owner of Valley Malt, brought the idea to table. The rest is history. 

“Other than beer festivals, we really don't have many events in Massachusetts that bring industry folk together. Not only is this event super industry centric, it also highlights some our forgotten players,” says PBS Boston Chapter leader Brienne Allan. “If you've seen the photos from previous years you’ll notice there isn’t a single person in the crowd that isn't screaming at the top of their lungs.”

Brienne admits that the first year she needed to nudge quite hard to get some PBS Boston members to sign up as wrestlers. It’s no small feat to be in the spotlight in front of 500 people. 

“A lot of women thanked me afterwards -- they didn't realize how supportive the industry can really be,” says Brienne. “It's an overwhelming feeling to know the entire community is behind you no matter what.” 

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Now there’s a waiting list to participate. New wrestlers are featured every year which brings to light just how much female power there is in the Massachusetts craft beer industry. No one knows exactly how many women are currently employed throughout the Commonwealth. Both the Mass Brewers Guild and Brewers Association hope to start tracking this data soon. 

The event is open to the public and tickets are $15 for PBS members and $20 for non-members. Despite the event targeting women in the industry the audience is typically a 50/50 split in gender.  

“We've never had an issue getting men to attend PBS events, even wearing our merchandise, specifically because we stay away from phrases like "women only" or "ladies"  and of course the pinkness in general,” says Brienne. “We've been pretty gender neutral since we started up and its crazy how supportive our male counterparts are. We're pretty lucky here in Massachusetts.”

Her advice to a brewery looking to host a female networking or educational event at their brewery? “Go for it and plan on it selling out! We never have enough space for these things. Make sure your business is closed and save plenty of time of social drinking. Also, don’t underestimate the women in the industry -- we don't need off-flavor courses or purse giveaways,” says Brienne. 

This feature is a part of a the MBG’s Inclusion & Diversity Success Story Series with the goal to share best practices, recruitment strategies, and event & program ideas that members can bring home to their breweries. Does your brewery or business have a story that they’d like to share? The MBG’s Diversity Committee wants to hear it! Reach out to MBG Executive Director Katie Stinchon at katie@massbrewersguild.org for more information. 

 

A Welcome Sign

Exhibit ‘A’ Brewing Co. taproom team learns ASL to better serve the deaf community in Framingham

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Exhibit ‘A’ Brewing Company is located in Framingham, Mass., which also happens to be the home of The Learning Center For The Deaf. 

A year after opening their brewery, they began to notice a trend of several deaf people coming into their taproom on a regular basis. Since no one on their staff was fluent in American Sign Language (ASL), there was some initial difficulty communicating. 

“We’d use a lot of gestures, body language, and pass notes to ensure that we were getting the beer they wanted, but beyond placing their order we couldn’t really communicate,” says Kelsey Roth, General Manager at Exhibit ‘A’ Brewing Co. “This felt empty to many of us behind the bar and certainly not up to the level of service we want to show to all of our customers.”

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When Eric, the brewery’s assistant taproom manager, requested to take ASL classes so he could better communicate with this group of regulars, the brewery saw it as an opportunity to train all staff instead and make it a companywide education. 

They brought in an instructor who led a class on ASL basics focused around bar service. The group was taught how to sign their names, basic numbers for pricing, how to sign critical words and phrases like can I help you? and would you like a beer? They also were given some insight into deaf culture. 

The overall goal for the team was to make their deaf customers feel more welcome and at home, even if they fumble their signs on occasion. Since then they’ve seen a steady stream of deaf customers. Their regulars often come in with new friends and faces. 

“That signals to us that the word is getting out that Exhibit ‘A’ Brewing is a welcome place for the deaf,” says Roth. “Or maybe they say --- hey want to get a good laughCome watch these bartenders try to use ASL--- either way, we don’t care as long as they feel welcome and comfortable in our taproom.” 

Exhibit ‘A’ Brewing Co. is located at 81 Morton St, Framingham, Mass. To learn more about the brewery, visit exhibit-a-brewing.com.

This story is the first in a series of inclusion success stories that are being collected and curated by the MBG’s Diversity Committee with the goal to share best practices and inspire our member breweries to bring these ideas home to their small businesses. Have an inclusion success story from your brewery or business that you’d like to share? We want to hear it! Reach out to MBG Executive Director Katie Stinchon at katie@massbrewersguild.org for more information.